First step
> choose a plan.Just two more clicks and you'll be done.
Choose a plan
There is no long term contract, no signup fees, no termination fees. You can upgrade, downgrade or cancel at anytime.
| Plan | Free | Basic | Plus | Business | Enterprise | Enterprise Plus |
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| Free trial period with no obligation [?] | Unlimited | 30 days | 30 days | 30 days | 30 days | 30 days |
| How many customers can I support? | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
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| User satisfaction ratings* | |
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| Service Levels Agreements [?] | |
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How many support team members? | 2 | 6 | 11 | Unlimited | Unlimited | Unlimited |
| Number of ticket queues [?] | 3 | 8 | Unlimited | Unlimited | Unlimited | Unlimited |
| Number of automations [?] | 1 | 3 | 5 | 10 | 20 | 50 |
| Event log retention period [?] | ~ 1 day | 4 days | 8 days | about 1 month | 6 months | over 2 years |
| File uploads | none | 100 MB | 500 MB | 3 GB | 10 GB | 100 GB |
| Email integration [?] | |
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| Custom ticket form [?] | |
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| Secure 128-bit SSL data encryption [?] | |
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Custom branding w/ your own domain name [?] | |
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| Time tracking [?] | |
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| Monthly cost | Free | $12 | $24 | $49 | $99 | $149 |
| Sign-Up | Sign me up | Sign me up | Sign me up | Sign me up | Sign me up | Sign me up |
(*)The Mojo Number is your measure of success: Each ticket answer is rated by the user. The Mojo Number reflects customer satisfaction based on the ratings, so you can see how your organization and staff are doing with customer satisfaction. What's your mojo number?
(**)Trial period If you choose not to purchase Mojo after 30 days, your account will be downgraded to the free plan. You will not lose any tickets.
Frequently Asked Questions
Is it easy to cancel my subscription?
Yes. There's no long term contract, it's just month-to-month and you can cancel at any time and transfer your data via CSV or our API to your own database.
Can I change plans at any time?
Yes. You can upgrade or downgrade at anytime during and after the trial period. There is no extra fees when you do this.
Is the free-forever plan really free forever?
Yes, indeed, there is no catch, it's free and it is forever.