First step

> choose a plan.

Just two more clicks and you'll be done!

Choose a plan

There is no long term contract, no signup fees, no termination fees. You can upgrade, downgrade or cancel at anytime.

You can choose the free plan to get started and upgrade later. If you are a business, our business plan is the most popular.

Plan	Free	Basic	Plus	Business	Enterprise
Free trial period with no obligation [?]	Unlimited	30 days	30 days	30 days	30 days
How many users/customers can I support?	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Email notification of new tickets and changes
Does it come with Mojo?*
How many support team members?	2	6	11	Unlimited	Unlimited
Number of ticket queues [?]	3	8	Unlimited	Unlimited	Unlimited
File uploads	none	5 MB	100 MB	500 MB	1000 MB
Capability to create tickets from emails [?]
Custom ticket fields [?]
Secure 128-bit SSL data encryption [?]
Custom branding w/ your own domain name [?]
Time tracking [?]
Monthly cost	Free	$12	$24	$49	$99
Sign-Up	Sign me up!	Sign me up!	Sign me up!	Sign me up!	Sign me up!

(*)Mojo is your measure of success: Each ticket answer is rated by the user. The Mojo Number is the average ticket rating, so you can see how your organization and staff are doing with customer satisfaction. What's your mojo number?

Frequently Asked Questions

Is it easy to cancel my subscription?

Yes. If you cancel a paying plan within 30 days of signing up you won't be charged. There's no long term contract, it's just month-to-month and you can cancel at any time

Why do non-free plans require credit card information during the free trial? Are you going to charge me?

We do require a credit card to signup for the non-free plans to check its validity. We won't charge anything during the trial period.

Can I change plans at any time?

Yes. You can upgrade or downgrade at anytime, there is no extra fees when you do this.

Is the free-forever plan really free forever?

Yes, indeed, there is no catch, it's free and it is forever.