Mojo Helpdesk hosted ticket tracking helpdesk application
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First step

> choose a plan.

Just two more clicks and you'll be done.

Choose a plan

There is no long term contract, no signup fees, no termination fees. You can upgrade, downgrade or cancel at anytime.

You can choose the free plan to get started and upgrade later. If you are a business, our Enterprise plan is the most popular.
Plan Free Basic Plus Business Enterprise Enterprise Plus
Free trial period with no obligation [?] Unlimited 30 days 30 days 30 days 30 days 30 days
How many customers can I support? Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Change notifications Free plan has change notifications Basic plan has change notifications Plus plan has change notifications Business plan has change notifications Enterprise plan has change notifications Enterprise Plus plan has change notifications
User satisfaction ratings* Free plan has user satisfaction ratings Basic plan has user satisfaction ratings Plus plan has user satisfaction ratings Business plan has user satisfaction ratings Enterprise plan has user satisfaction ratings Enterprise Plus plan has user satisfaction ratings
Service Levels Agreements [?] Free plan has service level agreements Basic plan has service level agreements Plus plan has service level agreements Business plan has service level agreements Enterprise plan has service level agreements Enterprise Plus plan has service level agreements
How many support team members? 2 6 11 Unlimited Unlimited Unlimited
Number of ticket queues [?] 3 8 Unlimited Unlimited Unlimited Unlimited
Number of automations [?] 1 3 5 10 20 50
File uploads none 100 MB 500 MB 3 GB 10 GB 100 GB
Email integration [?]   Basic plan has email integration Plus plan has email integration Business plan has email integration Enterprise plan has email integration Enterprise Plus plan has email integration
Custom ticket form [?]       Business plan has custom ticket form Enterprise plan has custom ticket form Enterprise Plus plan has custom ticket form
Secure 128-bit SSL data encryption [?]       Business plan has secure 128-bit SSL data encryption Enterprise plan has secure 128-bit SSL data encryption Enterprise Plus plan has secure 128-bit SSL data encryption
Custom branding w/ your own domain name [?]         Enterprise plan has custom branding with your own domain name Enterprise Plus plan has custom branding with your own domain name
Time tracking [?]         Enterprise plan has time tracking Enterprise Plus plan has time tracking
Monthly cost Free $12 $24 $49 $99 $149
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(*)The Mojo Number is your measure of success: Each ticket answer is rated by the user. The Mojo Number reflects customer satisfaction based on the ratings, so you can see how your organization and staff are doing with customer satisfaction. What's your mojo number?

(**)Trial period If you choose not to purchase Mojo after 30 days, your account will be downgraded to the free plan. You will not lose any tickets.

Frequently Asked Questions

Is it easy to cancel my subscription?

Yes. There's no long term contract, it's just month-to-month and you can cancel at any time and transfer your data via CSV or our API to your own database.

Can I change plans at any time?

Yes. You can upgrade or downgrade at anytime during and after the trial period. There is no extra fees when you do this.

Is the free-forever plan really free forever?

Yes, indeed, there is no catch, it's free and it is forever.